There are many things to explore when staying in the area. From shops, restaurants, and also office space here. In this area, there is a combo of many things. With warm regards, Syed E.The Hotel Indigo Naperville Riverwalk is located in the heart of a new Water Street development, in Naperville Illinois. We have a beautiful hotel in the heart of downtown Naperville and we have a very good reputation for providing excellent customer service. While this is after-the-fact, I nonetheless, would like to apologize and hope that you will give us another opportunity to serve you. In any event, we have thoroughly reviewed your dissatisfaction with the hotel and your perception of how we handled your recent stay vis-a-vis your credit card transaction. Regardless of this standard policy, I apologize that we did not properly explain all this to you when you inquired about it at the front desk. If a guest uses a Mastercard or Visa debit card, then those funds are actually extracted from your account. This does not mean that the funds are extracted but simply that the establishments expects to collect the funds owed from the hotel stay. The standard policy at all hotels is that when you check-in, there is a hold placed on your credit card for the total amount due for the stay.
I have met with our front office team members and reviewed the specific situation with your credit card. Whether you’re traveling for business, pleasure or both, Hotel Indigo Naperville Riverwalk is sure to make your visit to Naperville one worth remembering.ĭear Guest - Thank you for taking the time to provide some feedback from your recent stay with us at the Hotel Indigo Naperville Riverwalk. If you’re looking for things to do, you can check out Riverwalk (0.6 mi), Naper Settlement (0.2 mi), or Millennium Carillon (0.4 mi), which are popular attractions amongst tourists, and they are all within walking distance. While you’re here, be sure to check out some of the Asian restaurants, including Blue Sushi Sake Grill, Bangkok Village, and Green Basil, all of which are a short distance from Hotel Indigo Naperville Riverwalk.
#NAPERVILLE IL HOTEL INDIGO FREE#
For guests with a vehicle, free parking is available. Plus, guests can enjoy a fitness center and an on-site restaurant, which have made this a popular choice among travelers visiting Naperville. The hotel features a 24 hour front desk, room service, and express check-in and check-out. Hotel Indigo Naperville Riverwalk is a family-friendly hotel offering a flat screen TV, air conditioning, and a desk in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Hotel Indigo Naperville Riverwalk makes it easy to enjoy the best of Naperville. For travelers visiting Naperville, Hotel Indigo Naperville Riverwalk is an excellent choice for rest and rejuvenation.
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